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Telehealth is a new health care development. Since a lot of computers and mobile devices now have built-in cameras and microphones, you can meet with us over the internet.
Of course, certain hearing health issues require an in-person appointment, but many issues can be successfully handled by meeting with us “face to face” from the comfort of your own home.
This is ideal for people who live far away from the nearest provider or those who cannot easily get to their provider because of mobility, transportation, or other issues.
You can also request adjustment through an app on a smartphone that is connected to your hearing aids for remote programming. Since a lot of computers and mobile devices now have built-in cameras and microphones, you can meet with us over the internet for in-person real-time adjustments.
WHAT CAN YOU HELP WITH VIA TELEHEALTH?
Only some of our services are possible via telehealth. Schedule a consultation for:
Remote adjustments – either via in-app request or live telehealth adjustments.
Questions about your technology
Help with troubleshooting, such as changing batteries or if you are having connectivity issues.
Please contact us via email at info@winterhavenaudiology.com or by phone at 863.594.1472 if you wish to set up this feature on your device(s).
If you or a loved one have any questions about hearing and are interested in meeting with an Audiologist from the comfort of your home, Winter Haven and Ridge Audiology are here to help! Our practice is currently accepting new patients. Give us a call at (863)594-1976 or visit us online at WinterHavenAudiology.com to learn more.
HOW DO I USE TELEHEALTH?
To use this option, you will need a high-speed internet connection, a working email address, and a functioning camera on your desktop computer, laptop computer, or mobile device. The process is straightforward:
Call or email us to schedule a telehealth consultation.
You’ll receive an email with a secure link in it. At the scheduled time, click the link.
An internet browser window will open — your appointment has begun! You and your provider can now see and talk to each other online.
At the end of the 15- to 30-minute appointment, close the browser window.
Feel free to include a friend or family member – that perspective from someone close to you is always appreciated.
Winter Haven Audiology
510 1st St S | Winter Haven
Ride Audiology
704 SR 60 E | Lake Wales704 SR 60 E | Lake Wales
