BayCare and Publix Offer Telehealth Service Inside Grocery Stores

Imagine if you could see a doctor and pick-up your medications while doing your grocery shopping? That’s possible through Walk-In Care

Provided by BayCare inside a Publix Supermarket near you.

Launched in 2017, Walk-In Care provided by BayCare is an innovative telehealth technology installed at select Publix Supermarkets across the Tampa Bay area. The organizations have opened 35 locations so far.

The telehealth kiosk features a private room in select Publix Pharmacies where shoppers can receive non-urgent medical care from medical providers using teleconferencing and medical diagnostic equipment.

The kiosk, which is interactive and user-friendly, allows patients to easily enter their symptoms and work with medical tools such as thermometers, stethoscopes, pulse oximeter, blood pressure cuffs and high definition cameras to help medical providers make an accurate diagnosis.

The Walk-In Care room remains open during Publix Pharmacy hours and is accessible on a walk-in basis and without prior appointment. The equipment is easy to use, but Publix Pharmacy support staff are available to assist shoppers if needed.

Safety at Walk-In Care Locations
To help protect shoppers, Publix Pharmacy staff and the community during the COVID-19 pandemic, BayCare and Publix have enhanced their standard safety processes and cleaning procedures based on safety guidelines from the Centers for Disease Control and Prevention (CDC). Some of those measures include:

• The kiosk, equipment and all surfaces including chairs, doors and counters are thoroughly cleaned and disinfected after each visit.
• Every shopper who uses the telehealth kiosks will be given a mask during each visit.
• Publix employees will wear a mask and gloves.
• Hand sanitizers will be available at various areas of the kiosk, including waiting area.

People who are experiencing symptoms of COVID-19 can get screened through BayCareAnywhere.

For more information about Walk-In Care Provided by BayCare, visit BayCare.org/baycareanywhere/walk-in-care.

1-800-BayCare
BayCareUrgentCare.org